Skip to content

Family Lives

Should you feel you require a listening ear / support during the school holiday the Family Lives Helpline service is easily accessible.

How it works

Family Lives uses a team of trained volunteers with the knowledge and experience of family issues to support service users via telephone and email. Family Lives offers a confidential and free helpline service for families in England and Wales (previously known as Parentline).

Please call us on 0808 800 2222 for emotional support, information, advice and guidance on any aspect of parenting and family life.

How to access the service 

Contact details:  Telephone: 0808 800 2222

Opening times:

Monday to Friday, 9am to 9pm

Saturday and Sunday, 10am to 3pm

www.familylives.org.uk